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Case Study: Day Spa

An upscale day spa doesn’t just sell facials and pedicures, they sell an experience—an escape from the tension of everyday life. Spa staff need to be extremely attentive to their clients’ needs to create the ideal spa experience. To maintain a serene...

Too Many Payroll Errors?

Payroll screw-ups frustrate your workers, create hassles for your HR team, and can cost you significantly in unnecessary overpayment or penalties for compliance violations. In the past five years, business owners paid more than 1.2 billion in back wages due to payroll...