Smart Scheduling for Hotel and Hospitality
Horizon Payroll Solutions helps hotel elevate their bottom line with automated scheduling and more efficient time and attendance tracking.
The Bayside Hotel and Resort is a 135-room, 5-story complex which includes a hotel, two restaurants, and a small business center. There is no “typical” day for The Bayside Hotel, and they trust in a diverse workforce to manage a wide range of guest requests at every hour of the day.
To keep an otherwise busy operation running smoothly, Bayside faces labor force challenges that range from last-minute sick leave to schedule changes to last-minute overtime. With their reputation resting squarely on their power to serve visitors with personal attention, workforce management is a primary concern at Bayside. Their ultimate goal; boost customer service without increasing labor costs.
Formidable Workforce Management Challenges
The management staff had been struggling to find an employee timekeeping and scheduling system that prevented understaffing, could be adjusted on the fly, kept all parties apprised of scheduling changes, tracked data for DOL compliance, and guaranteed that time cards were transmitted on time to the payroll service. For Bayside, this was no easy task with so many diverse departments including hospitality, housekeeping, maintenance, and operations. In every department, managers needed reliable data to develop scheduling strategies that eliminated waste while maintaining a distinctive standard of service for their visitors.
Bayside needed a hotel employee scheduling solution that would meet scheduling goals while offering greater flexibility for staff members and less busy work for supervisors.
Time and Attendance Made Easy With Horizon Payroll Solutions
The Swipeclock Workforce Management Suite time tracking tool, TimeWorksPlus, started delivering benefits during the very first pay cycle. With mobile access built in, TimeWorksPlus allows employees to clock in/out on their mobile device wherever they are—whether they work in housekeeping, guest services, security, or maintenance. Because the PunchLogic feature dramatically reduces missed and duplicate punches, time card accuracy has improved substantially.
TimeSimplicity Cleans up the Scheduling Mess
TimeSimplicity has revolutionized the scheduling process for Bayside managers and employees. It offers supervisors smart tools for uncomplicated, hassle-free scheduling and empowers associates to take over many tasks previously done by managers. Bayside managers are amazed at how effortless it is to design, save, and adjust recurring schedules.
SOLUTION — Swipeclock Workforce Management Suite
- TimeSimplicity for automated scheduling and mobile coordination.
- TimeWorksPlus for integrated time and attendance tracking.
- Mobile access offers employee access and management control.
Employees and management appreciate the automation and centralization of scheduling operations. Employees post schedule requests to the Virtual Trade Board and view which additional shifts they may pick up. Once a manager has authorized a schedule change, TimeSimplicity notifies the employee; eliminating endless phone calls, texts, and emails.
TimeSimplicity has reduced under-staffing which has accelerated room turn-around, shortened front desk guest wait times, and improved staff efficiency.
Employee hours are controlled with customized system warnings and there are nine pay-rate fields and employee groups/sorting/filtering functions to give every department supervisor scheduling accuracy.
Swipeclock Workforce Management Suite is the same system used by Hilton, Embassy Suites, Ramada, Sheraton, Holiday Inn and Marriott to save time, minimize labor costs, and maintain regulatory compliance.
Horizon Payroll Solutions offers Swipeclock Workforce Management Suite, the powerful, fully-integrated Workforce Management Suite that makes it easy to optimize the performance of your managers, employees, and company.
Swipeclock Workforce Management Suite includes TimeWorksPlus, TimeSimplicity, and TimeWorks Mobile. Swipeclock Workforce Management Suite is established for busy employers like you who need to streamline scheduling, automate time and attendance tracking, maintain regulatory compliance, and decrease labor costs.
How much can you save? Check our Horizon Payroll Solutions ROI Calculator.
We can get you up and running with Swipeclock Workforce Management Suite in minutes. Contact us today to schedule a demo.